How Tour Operators Can Keep their Payment Systems Ahead of the Curve

Posted by Peter Hilliard on October 20th, 2017

How Tour Operators Can Keep their Payment Systems Ahead of the Curve

We’ve all been there. You found what you want and are ready to pay. But before you do, you pause and ask yourself; is this going to be secure?

Payment processes are some of the most change-prone areas for today’s tour operators. To be successful, tour operators need to stay on top of emerging trends – maximizing agility and adaptability to capitalize on future shifts.

Keep reading to learn the four steps you can take to keep your payment systems ahead of the curve:

1. Think and Act Global

Worldwide travel spending is on the rise. The United Nations World Tourism Organization (UNWTO) predicts that tourism will continue to grow internationally at about 3% per year, reaching $1.8 billion by 2030.

For tour operators, this makes it more important than ever to be ready to handle payments in multiple currencies simply, securely, and efficiently to meet demands from an increasingly diverse customer base.

2. Pair Authentic Tours with Flexible Payment Solutions

The search is on for unique experiences, especially among millennials who crave immersive experiences.

In order to take advantage of this trend, tour operators need to make sure payment solutions are flexible – letting you expand distribution networks to include new partners and vendors like tour agents, hotels, and online tour operators (OTAs).

3. Use the Right POS Handheld Terminals

The tools you use need to make it easy to manage anytime, anywhere bookings.

Look for devices featuring:

  • Lightweight and portable designs.
  • A range of built-in features like printers, scanners, keypads, and touch-screens.
  • Integrated software and e-commerce capabilities.
  • Secure payment processing.

What are the five reasons you should consider POS handheld terminals for automating your booking? Read our blog to find out!

4. Choose Software that Offers Payment Choices

The right software will make it easy for you to manage payments and give travellers confidence in your company’s ability to process and safeguard their personal data.

DataTrax’s tour operator software has been designed with security and functionality in mind. It’s integrated with Trust My Travel, a regulated provider of payment solutions that ensures the safety of travellers and tour operators alike:

  • Trust My Travel provides global services for its customers around the world.
  • Its internal services are validated by the Financial Conduct Authority (FCA) for uncompromised security.

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DataTrax is also registered with both Visa and MasterCard as a PCI DSS Level 1 Service Provider. PCI DSS compliance is required for any organization processing, storing, or transmitting cardholder data on behalf of their clients, but DataTrax is one of the few tour operator software providers with Level 1 distinction.

At DataTrax, our automated booking solutions are designed by tour operators for tour operators. Contact us today to learn how our products and services will make it easier to run and grow your business! 

Do you want to discover risk-free how DataTrax’s solutions will benefit your business? Click here to start your free demo! 

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Peter Hilliard

About Peter Hilliard

Peter Hilliard is the Founder, President, and CEO of DataTrax. He began his career as a tour bus operator with a single bus, until he realized that a better solution was needed for automating and tracking ticket sales. Led by Peter’s expertise in the tour industry and ticketing automation technologies, DataTrax has grown over the past 20+ years into an international leader in ticketing solutions.